Saturday, August 28, 2010

Holy Shit

Holy shitballs, I don't know what to do.

Let me fill you all in on what has been taking up most of my spare time for that past two days. Earlier this month I saw a dermatologist. I was new to the clinic, so I just took an appointment with whoever they scheduled me with. He was a nice guy, and because my sister just finished her residency in dermatology, we talked a bit about his history. He told me he did his residency at the Mayo Clinic. At the time I thought he said in Huntsville. When I asked what he was doing in my town, he said that he had signed a commitment to join the clinic after he finished his residency, and he was just helping out during the summer. I didn't think anything of it until I related this to my sister, and she told me that there is no Mayo Clinic in Huntsville. There is one in Scotsdale, so I figured I must have misunderstood him. But she also said that she thought it was strange that a resident was moonlighting out of state. My sister asked me what his name was because she disagreed with a medication he had prescribed me, but his name was not on the pill bottle. Another doctor's name (from the same clinic) was on it. Still, I brushed it off.

Until I went back on Thursday and saw another doctor. This doctor, even after looking at my chart, was unable to figure out who I had seen on the previous visit. I didn't push it at the time because this guy was a locum. But it started to bother me, so I called back yesterday and asked them to tell me who I had seen on my first visit. (I couldn't remember his name.) The office worker looked me up and gave me the name of the clinic's owner, who I definitely had not seen. I insisted that was wrong, and when I described the first doctor's circumstances, she gave me another name.

I looked the first doctor up on my state board of medicine's website. He's not listed as licensed in the state. He's not listed at all. Neither is he listed on the Mayo Clinic's website or on Minnesota, Florida, or Arizona state board of medicine websites. (The three states that have Mayo Clinics.)

So by now I'm suspicious as hell. I log onto my insurance provider's website and view my claims. There are two from my first visit, both of which are listed under the name of other doctors from the clinic.

At this point I don't know what to do, because there is always a chance that I'm wrong. I could be spelling his name wrong (although it's a fairly simple, phonetically and grammatically unambiguous name). It could be that my state has some kind of visiting physician provision that doesn't show up on the Board of Medicine's website. It could be that they haven't processed his information yet.

Except... why can't I find him on the Mayo Clinic website? Why did they put down another doctor's name on my chart? Why did they bill my insurance under another doctor's name? This is all so crazy, I just have a hard time believing my suspicious are correct. Why would this guy tell me all about his history, knowing I'm a lawyer and my sister is a dermatologist, if he wasn't on the up and up? (Of course, I was the one who asked, he didn't volunteer it.) Regardless, something is wrong here, even if it's just negligent record-keeping.

I have a complaint form filled out and ready to sent to the Board of Medicine. But I still go back and forth between whether I should just report him or write a letter to the clinic demanding that they provide me with assurance that I was treated by an actual licensed physician, threatening to report them if they don't. Any input?

3 comments:

Mrs. Z said...

Very interesting. I would write to the clinic first and press them to give you information. If they can't or wont, then I would file your complaint.

bethrose2001@yahoo.com said...

i would file a complaint, what happened to you was negligent on their part and they should've known who they had in the office working that day. did you speak to the office manager? i would go to them as well in person.

bethrose2001@yahoo.com said...

i think he needs to be reported regardless to the board of medicine and you should go to patient relations as well. believe me, i work in a physician's office and if they don't know who you saw, that is a lawsuit it'self.